Shipping policy
Shipping Policy
Thank you for shopping with SB Store. Here’s what you need to know about our shipping policy:
Processing Time:
Orders are typically processed and shipped within 4–7 business days (excluding weekends and holidays) after confirmation.
Important Note:
Shipments may not be opened upon delivery. If you face any issues with the size or fit of your item, please send us a DM on Instagram within the return/exchange period, and we’ll assist you with the next steps.
Shipping Methods:
We offer a standard shipping option with a shipping company. Shipping methods and delivery times may vary depending on your location and the shipping method selected at checkout.
Shipping Fees:
Shipping fees are calculated based on your destination and selected shipping method. Fees will be displayed at checkout before you complete your purchase.
Tracking Information:
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
International Shipping:
We currently do not offer shipping to international destinations.
Delivery Estimates:
Delivery estimates provided at checkout are estimates only and are not guaranteed. Actual delivery times may vary depending on carrier delays, customs processing, and other factors beyond our control.
Shipping Address:
Please ensure that your shipping address is accurate and complete to avoid delivery delays or misdeliveries. We are not responsible for lost or delayed shipments due to incorrect shipping information provided by the customer.
Delivery Issues:
If you encounter any issues with the delivery of your order, please contact our customer service team as soon as possible. We will work with you to resolve any problems and ensure your satisfaction.
Changes to Shipping Policy:
We reserve the right to update or change our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.
Thank you for choosing SB Store.